A new home
Back in 2019 we made a family decision to move from Cambridgeshire to the South West of England. We were drawn to the beaches and the moors, but particularly to Totnes in South Devon because …
Data Accumulation Prevention
We’ve got it all wrong Over the past few weeks I’ve spent quite a bit of time on Data Loss Prevention (DLP) in Microsoft 365, improving our DLP policies to stop specific data types from …
Cyber security is a seatbelt
One of the things which still annoys me after 20+ years in IT is when I hear an organisation wanted to do something, but the outcome was “security says no“. This behaviour causes business and …
Adversity or opportunity?
Having unexpectedly found myself ‘between jobs’ (great euphemism) in the middle of a pandemic and on the verge of a recession, I’ve been thinking a lot about adversity. Adversity forces you to strive, to be …
Keeping on top of your workload
In a recent blog post I suggested you shouldn’t use email as a task list or a filing system, because it is very bad at both of those things. Unfortunately because the overwhelming majority of …
Dealing with email overload
Email is amazing. I can send a message to anyone in the world in seconds, for free, regardless of which application, platform or device we are both using. But it’s been so effective at removing …
Krystal WordPress Hosting Review
I’ve been using WordPress hosting providers since 2012, and I’m happy to stick with a provider if they’re good I know reviewing my choices at least annually makes sense. Recent service outages at Tsohost (my …
Time for a change
After more than ten years at the University of Cambridge I’m making a move, quite a big one, by relocating to the other side of the country. This is a lifestyle and family led change, …
Breaches – the inevitable reality
Whether you’re a consumer or employed in the public, private or third sector, the inevitable reality is that you will eventually experience an information security breach. Like death and taxes it’s not a question of …
Quantifying service quality
Service quality is typically measured using Key Performance Indicators (KPIs), defined in a Service Level Agreement (SLA). Not exactly an approach destined to explore the depth and breadth of the human emotional experience, is it? …