Cyber security is a seatbelt
One of the things which still annoys me after 20+ years in IT is when I hear an organisation wanted to do something, but the outcome was “security says no“. This behaviour causes business and …
Ideas
Adversity or opportunity?
Having unexpectedly found myself ‘between jobs’ (great euphemism) in the middle of a pandemic and on the verge of a recession, I’ve been thinking a lot about adversity. Adversity forces you to strive, to be …
Keeping on top of your workload
In a recent blog post I suggested you shouldn’t use email as a task list or a filing system, because it is very bad at both of those things. Unfortunately because the overwhelming majority of …
Dealing with email overload
Email is amazing. I can send a message to anyone in the world in seconds, for free, regardless of which application, platform or device we are both using. But it’s been so effective at removing …
Breaches – the inevitable reality
Whether you’re a consumer or employed in the public, private or third sector, the inevitable reality is that you will eventually experience an information security breach. Like death and taxes it’s not a question of …
Quantifying service quality
Service quality is generally typically using Key Performance Indicators (KPIs), defined in a Service Level Agreement (SLA). Not exactly an approach destined to explore the depth and breadth of the human emotional experience, is it? …
Time for stronger cyber security legislation?
Several times over my career I’ve wondered why I was dealing with problems which seemed to be so trivially preventable that it should count as negligence. The question kept occuring to me, why do we …
Let’s try that again
My website has always been an experiment (that’s my excuse anyway), and over time it’s been a shop front for my consulting company, generated enough affiliate income to pay for my hosting and been a …